Your privacy is important to us and we take the collection, use, disclosure and protection of your personal information seriously. We understand that if you provide personal information to us, you are trusting us to use your personal information for proper purposes only. We will take all reasonable steps to ensure the personal information you provide to us is protected, with security measures to reduce the risk of misuse or unauthorised disclosure.
Sweet As Money (“we”, “us”, “our”) is a trading name of ATA Sweet Limited, Company Number 8036577, NZBN 9429048376853, FSP 744611.
What Personal Information do we collect?
In order to operate our business and provide services to you, we will collect personal information from you when you visit our website, enquire about our services, make an application for credit, or otherwise interact with us. The personal information may include, but is not limited to, your name, address, location, telephone numbers and date of birth, employment details, email address, IP address and other electronic information, and financial information such as your banking information, credit history, transaction history, personal references and payment information.
When you provide us with your personal information, you are consenting to our use of such information and our right to disclose it to third parties in accordance with this Privacy Policy and the Privacy Act 2020.
How do we collect your personal information?
We may collect information directly from you or from a third party such as a credit reporting agency, other credit providers and your employer. We collect personal information in a variety of ways, including, but not limited to:
Directly from you:
When you authorise a third party to disclose your personal information to us or authorise us to obtain personal information from a third party, for the purposes of the services we provide.
When you subscribe to communications from us or a third party, we hold a partnership with and who you have authorised us to disclose your personal information;
When you make enquiries of our products and services through telephone, via email, or through facilities on the website www.sweetasmoney.co.nz such as online chat, or other means of electronic messaging;
When providing you with the use of our services and products;
When you complete and submit your application for credit;
Publicly available information:
From service providers we may engage to assist in meeting our internal policy rules and other compliance obligations; When you use our website, which automatically captures certain information about you. This includes, but is not limited to, tracking software, which allows us to record user activity on our website, including, without limitation, IP address, source or origination, browser and operating system and site usage. This can be limited by altering your browser settings.
Bank scraping verification:
By providing authorisation for us to obtain copies of your most current bank statements, for the purpose of assessing and verifying your application for credit. The bank verification services does not give us the ability to view, access or store your login details.
Why do we need to collect your personal information?
We will collect your personal information for the purposes for which you supplied it (either to us or a third party that has engaged us), that you have specifically authorised as described in this Privacy Policy, and/or for the purposes otherwise permitted under the Privacy Act 2020, including, but not limited to:
to process your application for credit, including assessment of your ability to meet our lending criteria, your suitability to borrow and to understand your financial position at the time of applying with us;
to provide you with our services that you have requested, or to respond to any enquiry;
to confirm your creditworthiness;
for our internal databases;
for debt collection purposes;
for enforcement of the agreed terms of credit, in the event you default on payment;
we make your personal information available to third parties who may have products and services that we consider may be of interest to you, or who may wish to offer you their products or services;
to communicate with you about our products and services and those products and services offered by our affiliate partners, that may be of interest to you: including targeted mailing lists when you provide your name, phone number and email address;
to identify and avoid money laundering and counter financing of terrorism activities;
to identify and avoid fraud;
for audit and regulatory compliance;
personal information we collect automatically via our website is used for statistical purposes to assist us to better understand how the website it used.
You can decide not to share your personal information with us, but it will limit what we can do for you. If you do not provide requested information, then we may not be able to offer or deliver you our products or services, manage your products or services, or respond to your queries.
If you directly provide us with your email address or phone number, you consent to us contacting you for commercial, marketing and promotional purposes and to providing your details to third parties where they may have products or services of interest to you. If you wish to opt out of such emails, please notify us at clientservices@sweetasmoney.co.nz, or activate the unsubscribe facility.
We will disclose your personal information to others:
We will only share your personal information with third parties where we are permitted under this Privacy Policy, under the Privacy Act 2020, or where you have specifically authorised us.
We will share personal information with third parties when:
you authorise us to do so;
you provide consent (either to us or a third party engaged to provide services);
it is related to the purposes for which you provided the information;
we use other companies and individuals to perform services on our behalf that is part of our undertaking services for you, such as sending correspondence (including mail and email);
conducting loan collection or enforcement services when enforcing our rights;
we share your information with credit reporting agencies for the purpose of obtaining a credit check on you. These agencies are required to comply with the Credit Reporting Privacy Code and are required to use your information in accordance with that code; and
to protect Us against unlawful activity, fraud, or any danger to public safety, we are otherwise required by law, or if we need to enforce any of our Credit Contract with you, including our Standard Terms and Conditions.
How do we protect your information?
We are committed to keeping the personal information you provide to us safe. We have implemented a variety of appropriate security measures to ensure your information is protected and may use reasonable safeguards, such as file encryption technology to secure the transmission of sensitive information from time to time.
Your information is stored physically and/or electronically on servers and IT systems. We may engage third parties to store personal information, including at data storage facilities or cloud storage within or outside New Zealand.
When we transfer your information to a third party our contract with the third-party company will require that third-party to protect your personal information. If a third-party is located outside of New Zealand we shall ensure that such entities have similar levels of privacy protection as New Zealand.
We do not accept liability for any loss, damage, however caused (including through negligence) which you may directly or indirectly suffer in connection with any linked website, nor do we accept any liability for any such loss arising out of your use of, or reliance on information accessed through our website. Where you access a link through our website, we encourage you to review the privacy policy of any linked website.
What do we do if there is a breach of your privacy?
If we discover there has been a privacy breach, then we will identify the breach and take reasonable steps to minimise any harm caused by the breach.
If we believe any breach of privacy poses a risk of serious harm or is likely to cause serious harm, then we shall notify the Privacy Commissioner and affected parties.
Should you believe there has been a breach of your privacy, please contact us as soon as possible.
Your right to access your personal information:
You have the right to access any personal information we hold about you, and to request the correction of any personal information held by us. If you have any questions about our privacy policies or practices, you wish to access or request the correction of any personal information, or you wish to complain about how we are treating your personal information, you can contact us at clientservices@sweetasmoney.co.nz. Alternatively, you can contact the Privacy Commissioner via the website www.privacy.org.nz.
If your personal details change, we require you update your details with us. Holding up-to-date information about you is important for us to provide the best service to you and allows us to discharge our obligations under any credit contracts with you.
Cookies:
We may use cookies, and similar technology to collect information when you use our website. Cookies are small text files containing small amounts of information that are downloaded to (or read off) your computer or device when you visit certain websites. This small text file enables data (potentially including personal information) to be stored. This data allows you to be recognised when you return to our website.
We may use cookies to:
assist us in providing you with the best service;
remember your preferences;
personalise our services;
assist us in the management of our content and website functionality; and
identify the effectiveness of our content and advertising.
You can choose to turn off cookies by changing your browser settings. However, this may result in reduced functionality and/or limited access to some websites.
Amendments:
In the event we amend this privacy policy, we will post the revised version on our website. The most recent version of this privacy policy will apply.
Direct Marketing:
By providing us with your personal information you consent to us contacting you via email, telephone, or SMS. We will not be responsible if any message is received by a third-party who has access to your computer, mobile phone, or telephone. You may elect not to receive marketing materials by activating the unsubscribe facility in the message or by contacting us at clientservices@sweetasmoney.co.nz.
How to contact us:
If you have any queries about this Privacy Policy, or the personal information we have collected, please contact: E: clientservices@sweetasmoney.co.nz; or A: PO Box 86, Hamilton, 3240